Privacy Policy

Effective as of January 1st, 2020

When you use websites, products, services, or other activities (“Services”) provided by BOOKOFF U.S.A. INC. and all U.S. subsidiaries, we collect and handle information as we describe below. Your use of our Services constitutes your consent to these practices.


No one under age of majority may use or provide any personal information to or on our Website and/or Service. We do not knowingly collect personal information from minor. If you are under minor, do not use or provide any information on our Website and/or Service. If we believe we have collected or received personal information from a minor, we will delete that information. If you believe we might have any information from or about a minor, please contact our Privacy Department.

Information You Provide to Us

We collect the information that you directly provide to us, such as when you enter it on a web page or include it in an email that you send to us. This type of collection often occurs through our business support processes, such as:

Purchase Processes, where we may ask you to provide your Contact Information (e.g. name, email or mailing address, or phone number) and billing information (e.g. credit card or other payment number, billing address);

Customer Support Processes, where we may ask you to provide contact information and information related to the issue you are contacting us about.

Job Application Processes, where you may provide your Contact Information.  You consent that you will not provide your personal information except for your Contact Information.

Automatic Information Collection

We may automatically collect information about your use of our Services.

  • Advertising data, such as display frequency, duration, location, or viewing software, or identifier.
  • Cookies. Small data files placed on a device.
  • Web Beacons. Small graphic images or other web programming code included on our websites or in our e-mail messages.
  • Embedded Scripts. Programming code that is temporarily downloaded onto a device.

Information From Third Parties

We may also supplement the information that we collect with information that we obtain from third parties such as payment processing companies and online shopping platforms.

We may supplement the information we collect about you with outside records from third parties. We may combine the information we receive from these third parties with the information we directly collect.

For California Residents:  Purpose of Information Use

We do not sell personal information. We collect your information described below from you and from third parties to provide our services, to provide marketing communications and contextual or targeted advertising, and to comply with laws and regulations and for other business purposes.

Information about you: your name, mailing address, phone number, and/or email address.

Information about transactions: records of your purchases and credit card information.

We do not sell your information to third parties for purposes of California law.

Privacy Department Contact

Please contact us at 15606 Broadway Center Street, Gardena 90248 U.S.A. or regarding your privacy rights as a California resident. Service we provide does not discriminate anyone who exercise their rights.  Upon your request, we may request additional information to verify your identity.

Changes to this Policy

We may revise this statement at any time. We will post any revisions to this policy, and the changes are effective at the timing of posting.  By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Past Policies

Link to past Policies

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